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Phone-Fix.com is a fast paced, rapidly growing, electronic device repair & sales company, with specialization in mobile devices. We are a small, locally owned and operated company with big ideas. Phone-Fix.com started in 2011 with a mission to provide quick, affordable, dependable repair to save people time and money over replacing their broken devices.

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Sales | Repair Technician

Job Description:

At Phone-Fix.com, our Technician & Sales personnel are key members of our team and the face of our company. They provide the high quality levels of customer service and performing quality repairs in a timely manner. We pride ourselves on our friendly service and treating the customer as if they are family.

Roles & Responsibilities:

  • Provide excellent customer service that will enhance relationships and lead to ongoing sales.
  • Assist customers by providing factual information on all our products and focusing on the customers needs.
  • Operate Point-of-Sales system and register.
  • General up-keep of the front and back of the store.
  • Diagnose customer device issues.
  • Complete iPhone, iPad, MacBook & PC repairs.
  • Restock shelves when new inventory arrives.
  • Be adaptable to a constantly evolving work environment.
  • Have excellent attention to detail.

Requirments:

  • Strong customer service and communication skills.
  • Fundamental electronic device knowledge.
  • Reliable, organized, hard working and focused.
  • Ability to multitask and manage time well.
  • Reliable Transportation
  • Education: High school or equivalent
  • Preferred education: Pursuit of degree or technical certifications.
  • Must be available to work weekends and some holidays.

Compensation:

  • Hourly position, Salary based on experience
  • Full and Part Time position available

Secretary | Customer Service

Job Description:

Phone-Fix.com is seeking a friendly secretary/receptionist with great communcation skills to handle answering phones, booking appointments and other tasks in our day to day operations.

Roles & Responsibilities:

  • Answer incoming calls to answer customer questions and book appointments
  • Provide excellent customer service that will enhance relationships and lead to ongoing sales.
  • Manage incoming and outgoing shipments
  • Operate Point-of-Sales system and register.
  • General up-keep of the front and back of the store.
  • Diagnose customer device issues.
  • Restock shelves when new inventory arrives.
  • Be adaptable to a constantly evolving work environment.
  • Have excellent attention to detail.

Requirments:

  • Strong customer service and communication skills.
  • Fundamental electronic device knowledge.
  • Reliable, organized, hard working and focused.
  • Ability to multitask and manage time well.
  • Reliable Transportation
  • Education: High school or equivalent
  • Preferred education: Pursuit of degree or technical certifications.
  • Must be available to work weekends and some holidays.

Compensation:

  • Hourly position, Salary based on experience
  • Full and Part Time position available